Thing 22: Communication

I decided to use MSN Messenger because I've used it before. I also use Skype regularly to keep in touch with family and friends. The beauty of these services is that they are easy to use and much more cost-effective than using the telephone. I like the immediacy of Messenger too.

The advantage to libraries would also be cost-effectiveness and online communication services like Google Talk and MSN Messenger would allow library users to ask a question and get an answer in real time.