Thursday, November 13, 2008

Thing 23: Feedback



Well... it took me a little longer than first anticipated, but I've just finished "my" 23 Things!!
Although I had heard about most of this stuff I hadn't really had a chance to investigate properly and definitely hadn't thought about how it could contribute to my work. Now that I've used various tools and services I can see that some might be useful, but others I may not use again.
  • useful things (which I'll probably use again) include: blogs, delicious, flickr, Google Docs, podcasts, RSS feeds, social bookmarks, web based communication tools

  • things I probably won't use again (but glad I know about!) include: Facebook and iGoogle - only because I value my privacy and not sure how flexible iGoogle is for my own needs

It's been a worthwhile enterprise in that I will now be able to answer users' queries and has also given me some insight into how new technologies can be used to support teaching and learning and to add value to the more traditional* library services we will continue to offer.

* For traditional, read Libraryish!
(Image credit: Ian Kim)


Thing 22: Communication

I decided to use MSN Messenger because I've used it before. I also use Skype regularly to keep in touch with family and friends. The beauty of these services is that they are easy to use and much more cost-effective than using the telephone. I like the immediacy of Messenger too.

The advantage to libraries would also be cost-effectiveness and online communication services like Google Talk and MSN Messenger would allow library users to ask a question and get an answer in real time.

Thursday, November 6, 2008

Thing 21: Podcasts

Much like YouTube, the ability to download and listen to (or view) a variety of broadcast media via the web is another valuable teaching and learning tool. I have found an excellent series of libraryish podcasts produced by SirsiDynix on EPN (Education Podcast Network). The SirsiDynix Institute podcasts will add to my knowledge of many of the topics we've already covered in the 23 Things programme.

Thing 20: YouTube

YouTube is a great source for videos covering all subject areas. Remarkably, a search for "libraryish" picked-up a number of hits, some serious and some not so serious - like this film produced by Library staff at Harper College:


So let's hop on a library cart and take a tour...

These guys have given me a few ideas for our next round of student inductions... or at least voiced it in a way I'd like to be able to do it, but we'd never patronise our users in such an obvious way... would we?? On a more serious note, YouTube has huge potential as a teaching and learning tool and can add interest to presentations, though all things in moderation!

Thing 19: Wikis

If only I had a real Meerkat for a pet!

Adding a photo of my pet to the VU Wikibrary was straightforward, so all looks pretty simple to me! I've often thought that wikis could be a good way to allow a group of people who are based in different locations to view and edit the same information via the web. Having also used Google Docs, I think I would probably use that as a way to share documents, but wikis might be better for sharing non-text based materials.
More investigations may follow...!

Any reservations I have about wikis (and Wikipedia in particular) are linked to some of the issues mentioned in my previous post (Thing 18: Library 2.0) and the need for library & information professionals to advise their users that not everything they view online is correct. In my best libraryish manner; I always advise students, that if they must use Wikipedia, they should also check some other independent, peer-reviewed sources to be sure that the "facts" they are quoting are indeed correct.

Monday, November 3, 2008

Thing 18: Library 2.0

I guess the old-fashioned, libraryish type person (like me!) ought to be a bit more aware of the latest library developments, even if just to understand what our users are talking about. Having read many of the Library 2.0 articles (suggested on the 23 Things Victoria University Library 2.0 blog) I am now more familiar with the latest discussions, as put forward by our peers, but still trying to work out whether Library 2.0 is a "good" or a "bad" thing for libraries?

It seems to me that librarians and information scientists are more interested than are our users in what Library 2.0 can do, and laudable as our intentions may be, perhaps we've been a bit blinded by science? My experience is that the majority of people who use Web 2.0 applications don't necessarily want to know how these things work or even how they can integrate applications to take advantage of the richness and diversity they can offer as learning and research tools; most users just want to connect with other people and have fun. There have been numerous discussions amongst academics, researchers, librarians, etc. as to the usefulness of Web 2.0 for teaching and learning. An article written for Guardian Education by Harriet Swain and published on the guardian.co.uk web site offers an interesting insight into the pros and cons.

I like the flexibility offered by products like Encore and federated searching, and I also like the way that Library 2.0 developments allow for an enhanced dialogue between libraries and their users, but I'm wary of all the claims offered by the technical brigade and the ability of many of our users to take advantage (in a productive way) of what's on offer. The recent publication of a book called The Dumbest Generation (by Mark Bauerlein) highlights some of the problems inherent in our rush to embrace the internet and related technologies. In an interview on the ABC's radio programme Counterpoint, Professor Bauerlein argues that our dependence on computers and the internet has resulted in a worrying decline in levels of literacy and lack of initiative amongst young Americans. The same kind of problem has also been highlighted in a UK report called, Information Behaviour of the Researcher of the Future, which was commissioned by the British Library and JISC and produced by CIBER. The report argues that the so-called "Google Generation" (young people born or brought-up since the inception of the internet) are not the most web-literate generation and lack the skills required to find relevant information on the internet. Although all this "doom-saying" may be ringing alarm bells for many people, it may be that librarians and information scientists are best placed to act for positive change by providing information literacy skills and helping people to gain the skills to do what we do best - find things and evaluate their usefulness!